Terms & Conditions

Terms & Conditions

Copyright

All artwork, designs and images are owned by Als Couzens Designs. Copyright of the artwork does not transfer with the sale of any item. Digital versions of bespoke orders can be requested, but may incur an increased cost due to your ability to produce multiple copies.

We have previously had our artwork stolen and copied, onto poorly made products and on fraudulent websites. We want to ensure that all of our customers are happy with the quality of our products and therefore ask that you only purchase these on our website and on our Etsy shop. We cannot accept returns from fraudulent websites or where the images have been stolen and duplicated.

Additional Policies

Please be aware colours of prints may vary slightly due to different monitor settings.

It is advised to keep prints away from direct sunlight or use UV protected glass when framing. If there are any issues with potential fading please get in touch. 

If you are interested in anything you see on the shop or my website (www.alscouzens.com), or have any ideas you would like to work on, please get in touch. I am always looking for new ideas.

Etsy Conversations are the quickest way to contact me. Otherwise you can send me a direct email to alscouzens@gmail.com.

 

Returns & Exchanges

I gladly accept returns and exchanges.

Please contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Please note that I don't accept cancellations once an order has been made. But please contact me if you have any problems with your order.